As spring approaches, Test Valley Borough Council is reminding residents to remain vigilant and check the ID of unannounced visitors.
If someone knocks on your door alleging they are from the Council, or from any other official agency, remember to ask to see their ID first. If in doubt do not let them in or give them any information. Genuine callers will always carry identification and will be happy to rearrange their visit if required.
Residents are also reminded to be on guard against bogus telephone callers. Never give out your bank details or similar personal information to someone who telephones out of the blue claiming to be a member of staff from the Council or other agency.
If the Council needed your bank details for any reason we would always make the request in writing.